MONITOR YOUR BUILDING’S EQUIPMENT IN REAL-TIME
View real-time maintenance information on the condition of your elevators, escalators, and automatic building doors.
KONE MAINTENANCE CUSTOMER COMMUNICATION CHANNELS
KONE Online
Real-time maintenance information system at your fingertips
ALL YOUR BUILDING’S MAINTENANCE DATA IN ONE PLACE
The KONE Online web portal gives you and your team round-the-clock access to performance, maintenance, breakdown, and repair data for all your equipment.
You can also review your property maintenance contracts and generate reports on building maintenance work and costs to help with planning and budgeting.
A CLEAR OVERVIEW OF THE PAST, PRESENT, AND FUTURE
In the KONE Online portal, you can review historical data on equipment availability in maintenance management, performance, and repair costs – as well as how quickly we responded to your building service requests. You can easily check data on maintenance call outs and other maintenance work to stay on top of what’s happening right now.
In addition to the current activities, you get to view longer-term equipment performance and cost data to help with planning and budgeting in the future.
Request Access Today
KONE Online is available for all customers who have a maintenance service agreement or contract with KONE and also can schedule for maintenance appointments.
KONE Mobile
Real-time equipment updates on the go
STAY ON TOP OF THINGS
With the KONE Mobile app, you can use your smartphone to stay up to date with everything that’s going on with your equipment – including KONE 24/7 Connected services equipment. You can choose to receive notifications on equipment status, maintenance planning work schedules, and the progress of any maintenance work we’re doing for you.
Download the app to get started.
COMPREHENSIVE PREVENTIVE MAINTENANCE DATA IN YOUR POCKET
KONE Mobile helps you track the progress of all your building maintenance services and tasks, from request registration all the way to completion, with status notifications on your smartphone. You get a clear picture of what’s happening with all your equipment, including ongoing building maintenance work and whether or not the equipment is operating.
Sending a service request from your smartphone is quick and easy, and so is contacting a service expert at the KONE Customer Care Center.
With KONE Mobile, you can improve planning and budgeting with detailed reports on equipment maintenance and repair history, including information on the work done and the maintenance cost.
KONE Customer Relationship Management
Get in touch
You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.
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