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KONE CUSTOMER SERVICE

Open 24h for: Maintenance service requests Reporting an emergency

Qatar 800 5663

KONE Customer Service Open 8-16, for general requests.

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REPORT AN INCIDENT WITH YOUR EQUIPMENT (24/7)

To place a service call or report an emergency

Qatar 800 5663

KONE OFFICES AND CONTACTS

KONE Elevators LLC
4th Floor, Unit – 401, Ghanem Office Tower,
Building No. 54, Street No. 340, Zone 23,
Salwa Road, Bin Mahmoud Area,
P.O. box. - 37143
Doha, Qatar
Tel: +974 4488 8835
Fax. No. +974 4488 8853
Email: qatar@kone.com

KONE Online

About us
About us

Find out more about us and how we can improve the flow of urban life & making people’s journeys safe. Embrace urban life and discover about KONE company online. Overview

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KONE as a company

KONE Middle East is the global leader in escalator and lift companies. With KONE elevators, discover cutting-edge upkeep and modernization solutions.

About us > KONE as a company >

Environment

Explore how KONE's workplace promotes green building transformation of structures & cities into eco-friendly ones. Find out more about sustainable smart cities.

About us > KONE as a company >

Safety

Elevator and lift safety are paramount at KONE, with comprehensive safety features and regular maintenance programs to ensure the highest levels of security.

About us > KONE as a company >

Innovations

Explore the latest game-changing advancements in innovation technology. Discover how KONE's elevator innovations play a role in enhancing the modern world.

About us > KONE as a company >

Culture

Find out more about KONE's corporate and workplace culture, which leads to forming a solid foundation for our company culture.

About us > KONE as a company >

Diversity, equity and inclusion

Diversity makes us unique, inclusion makes us powerful. At KONE, we strive to build and nurture an inclusive culture that promotes and values diversity.

About us >

Contact us

Fill out the online form to contact us for further details on our services & elevator support system. Find KONE customer service for instant support online now.

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Branch offices

Find out where you can find KONE offices and service centers in the Middle East. To view an office's contact information, check online KONE branch locations!

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Contact form

Fill out the contact form to get in touch with us, and we'll get back to you immediately. Check our contact us form at KONE online.

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Careers

Learn more about the Qatar career possibilities we provide across the globe and join the next wave of KONE hires! Check our job vacancies online.

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We offer

KONE provides you with opportunities and motivation components that excite and encourage our staff members. Discover our career development for our reward system.

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Students & graduates

Check out our global and local challenges for students and freshers, such as internships and entry-level jobs. Check out KONE's international trainee programs.

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Technicians & professionals

Discover our elevator & lift technician jobs in Qatar to help you reach your personal & professional goals. Check lift technician opportunities now.

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Recruitment process

Join our team through our recruitment process, and elevate your career path with KONE hiring procedures tailored for success and professional growth.

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Apply now

About us > Careers >

Frequently asked questions

Get a list of FAQs by visiting our website! We have gathered the most frequently asked questions about the application process. Find the answer at KONE online.
New buildings
New buildings

Explore KONE's new buildings solutions. Embrace the power of construction with our sustainable buildings, where design meets enviromental responsibility. Overview

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Elevators

Discover integrated KONE lifts & elevators with the latest solutions for built-in connectivity. Find out more about our elevator company online.

New buildings > Elevators >

KONE MonoSpace® DX

Elevate your space with precision using KONE MonoSpace lift. Discover the future of vertical transportation with KONE Monospace elevator.

New buildings > Elevators >

KONE MiniSpace™ DX

Explore the KONE MiniSpace elevator, which has a small machine room for mid- and high-rise structures. Check out more on KONE MiniSpace DX online at KONE QA

New buildings > Elevators >

KONE TranSys™ DX

Learn more about the intelligent design and performance of KONE Transys. Experience the future of urban mobility with KONE Transys DX elevator solutions.

New buildings > Elevators >

Elevator connectivity

Increase value with smart building solutions from KONE. Learn more about KONE's connected smart elevator solutions and enter a new era of possibilities.

New buildings > Elevators >

Elevator interior design

Apply your selections from our elevator design services to personalize your elevator. Build a luxury & modern elevator interior that promotes KONE connectivity.

New buildings >

Escalators & autowalks

Enhance people flow in new buildings with our efficient escalators, and explore the benefits of moving walkways in increasing people's accessibility.

New buildings > Escalators & autowalks >

TravelMaster 110

Discover the versatile KONE TravelMaster 110, engineered to meet the demands of outdoor commercial escalator use and indoor retail settings.

New buildings > Escalators & autowalks >

TravelMaster 115

Explore the KONE Travelmaster 115 walking escalators, ideal for locations with high people flow demands, providing convenient and reliable access solutions.

New buildings > Escalators & autowalks >

TransitMaster 120

Optimize your building's transportation system with KONE Transitmaster 120 escalator. Learn more about the technology and elevate your passenger experience now.

New buildings > Escalators & autowalks >

TransitMaster 140

Looking for a mobile staircase? Meet the Transitmaster 140. The KONE auto walk offers infrastructure solutions for workplaces, ensuring efficient people flow.

New buildings > Escalators & autowalks >

TransitMaster 165

Explore the seamless efficiency of KONE TravelMaster 165, and elevate your building's accessibility our cutting-edge technology in vertical mobility.

New buildings >

Advanced People Flow solutions

Looking for advanced people flow solutions for new buildings? Explore how cutting-edge technology and innovative designs can enhance safety and accessibility.

New buildings > Advanced People Flow solutions >

Access solutions

Learn more about our access control system for a seamlessly integrated control with your elevator and building doors. Browse through our access solutions online.

New buildings > Advanced People Flow solutions >

Destination solutions

Elevate your experience with KONE destination control system. Explore advanced lift control systems for efficient vertical transportation in modern spaces.

New buildings > Advanced People Flow solutions >

Infotainment solutions

Learn more about infotainment systems & solutions that completely transform your building's user experience with future technology and solutions.

New buildings > Advanced People Flow solutions >

Monitoring solutions

Discover our monitoring solutions with KONE E Link. Stay informed with us about the lifespan of your elevator with our remote lift monitoring systems.

New buildings > Advanced People Flow solutions >

Office Solutions

Transform the office environment & revamp your space with innovative solutions. Improve people flow experiences & working environments with KONE office solutions.

New buildings > Advanced People Flow solutions >

KONE Office Flow

KONE office flow represents connected systems that adapt to your building's needs. Learn more about KONE lane for enabling customized user experiences.

New buildings > Advanced People Flow solutions >

Turnstiles

Learn more about turnstiles at KONE. We provide durable turnstile access control solutions for managing people flow in your building for an innovative future.

New buildings >

People Flow Planning and Consulting

Explore more about KONE people flow planning & consulting for assessing and designing an innovative people flow within buildings for a smart future.

New buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Existing buildings
Existing buildings

Discover trusted escalator and elevator services and find maintenance and modernization experts for any model of equipment across the entire building lifecycle. Overview

Existing buildings >

Elevator connectivity

Elevators that are connected give you and your users full control. Learn more about building connectivity offered by KONE and our smart building solutions.

Existing buildings >

Elevator user experience

KONE provides smart building applications, software, eye-catching lighting, and cutting-edge materials to improve elevator experience for existing buildings.

Existing buildings >

Maintenance

KONE provides a variety of maintenance services for automatic doors, escalators, and lifts. Now learn about elevator maintenance services online.

Existing buildings > Maintenance >

Your maintenance journey

Embark on a seamless building maintenance journey with KONE, ensuring a smooth and efficient path towards the optimal performance of your infrastructure.

Existing buildings > Maintenance >

KONE Care – preventive maintenance

Experience superior performance and reliability with our preventive maintenance services. Discover KONE lift maintenance solutions now.

Existing buildings > Maintenance >

KONE Care DX

Boost user experience, maximize uptime and prolong your elevator’s life with a sustainable maintenance service for KONE DX Class elevators.

Existing buildings > Maintenance >

KONE 24/7 Connected Services

Learn more about KONE 24/7 connected predictive maintenance services for automatic doors, escalators, and elevators. Explore KONE connected maintenance Services.

Existing buildings > Maintenance >

Customer communications channels

Try out our customer relationship management services & follow the progress of your maintenance work & keep track of the state of your equipment with KONE Qatar.

Existing buildings > Maintenance >

Customer service

Elevate your satisfaction with our customer care expertise. Discover KONE elevator customer service that anticipates your needs and exceeds expectations.

Existing buildings > Maintenance >

Managing people flow and user experience with KONE DX

Your building will rise in value from KONE DX elevator solutions and will be prepared for whatever the future holds. We've got you covered with KONE DX.

Existing buildings >

Elevator modernization

Find a trusted partner who offers simple and innovative elevator modernization solutions that can improve the safety & appearance of your elevator equipment.

Existing buildings > Elevator modernization >

Full elevator replacement

Discover KONE full elevator replacement, we install a brand-new elevator with all the benefits of a modern elevator. Check our lift replacement cost now.

Existing buildings > Elevator modernization >

Modular modernization

Embrace innovation with our modernized elevator solutions. Explore the convenience of KONE elevator upgrade for a seamless integration of technology and design.

Existing buildings > Elevator modernization >

Component upgrades

Experience seamless vertical mobility with our cutting edge elevator parts upgrades. Enhance your lift's efficiency with KONE's elevator component upgrades.

Existing buildings > Elevator modernization >

MiniSpace Upgrade

Discover the KONE MiniSpace™ DX upgrade packages, and enjoy all the benefits of a brand-new elevator with KONE UAE latest Minispace upgrade innovations.

Existing buildings >

Escalator & Autowalk modernization

Explore KONE's escalator modernization options, which raise the energy efficiency, security, and dependability of your escalator. Upgrade your escalator now.

Existing buildings > Escalator & Autowalk modernization >

Full escalator replacement

Explore KONE's alternatives for full escalators replacement and enjoy lower energy expenditures. Improve your escalator parts in no time with KONE.

Existing buildings > Escalator & Autowalk modernization >

Modular modernization

Explore our modular escalator modernization solutions, as you can renew individual escalator components or complete systems at KONE.

Existing buildings >

Buildings without an elevator

Explore KONE retrofit elevator installations solutions for building without elevators. Upgrade your property and improve accessibility in your building.

Existing buildings >

Advanced People Flow solutions

Discover KONE people flow control systems to provide a smooth user experience when entering and leaving buildings. Learn more about flow control solutions.

Existing buildings >

People Flow Planning and Consulting

Learn about KONE's people flow in buildings & consulting solutions to design an intelligent building with seamless flow using professional leading tools.

Existing buildings >

Health and well-being solutions

Get KONE’s touchless and cleaning solutions to keep your elevators, escalators, and doors safe, and healthy.
Digital Services
News & Insights
News & Insights

Find out more about KONE's news and insights. Discover how we can improve the flow of urban life & making people’s journeys safe. Overview

News & Insights >

References

Explore KONE's references of selected achievements from around the world. Choose from our reference materials to find out more.

News & Insights >

Press releases

Find all of KONE's press releases and stock exchange news online. Keep up with the most recent press statements from KONE.

News & Insights >

Stories

Learn more about how people move around the structures that make up the world's cities by reading KONE's elevator news and stories from across the globe.
Tools & downloads
Tools & downloads

Get access to KONE's essential planning tools and brochure downloads to streamline your building project and enhance user experience. Overview

Tools & downloads >

Glossary

Explore KONE's elevator glossary for assistance in understanding the elevator technical terms and symbols used on the website.
- Glossary
KONE Online
Contact us

BUILT FOR TOMORROW

Metrotown Properties – a dazzling commercial development in Vancouver – is reinventing Canada’s urban experience. Metrotower III, a 29-floor LEED®-certified Platinum “AAA” Class office building, is at the heart of it all.

Description

The tower’s blend of design and technology sets the pace in this vibrant commercial district. Surrounded by water features and natural landscaping, the iconic glass structure provides a comfortable working environment for its tenants.

#Americas
#Elevators
#Maintenance
#New equipment
#Office
#People flow intelligence

Building facts

Completed: 2014
Size: 37,161 sqm
Height: 109 m
Floors: 29
Certification: LEED Platinum
Building owner: Ivanhoe Cambridge Inc.
Developer: Ivanhoe Cambridge Inc.
Architect: Stantec Architecture Ltd.
Contractor: Ledcor Construction Limited

KONE solutions

11 KONE EcoSystem MR® elevators
KONE Polaris™ Destination Control System
KONE E-Link™ monitoring system
KONE Care™ Maintenance Service

CHALLENGES	SOLUTIONS
To install a people flow solution in a busy urban hub on a tight deadline To deliver an eco-efficient solution to support the building’s commitment to sustainability	Close cooperation with the customer ensured on-time delivery of KONE’s high-speed elevators Advanced eco-efficiency technology to meet the building’s sustainable agenda

Explore our other reference cases

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